Chapter One Asia (M) Sdn. Bhd., is Malaysia’s number 1 and largest BrandImage Consultancy and a member of Malaysia Association of Brand and Image Consultants.
Chapter One Asia443, Level 4, Block 6, Laman Seri Business Park 40100, Shah Alam, Selangor, Malaysia
Different people have different understandings on exactly what is customer engagement but the definition above by far is the most accurate:
This is why promos promising the chance to win a free iPad with no purchase required shouldn’t count towards engagement as there is no interaction involved.
Your customers need to experience your brand and what you have to offer.
Our consultants will customize a full / half day programme to help engage your customers, both internal and external to maximize interaction and create value for them.
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