Customer Engagement – Chapter One Asia Customer Engagement |
CUSTOMER ENGAGEMENT

Customer engagement is the sum of the ongoing interactions between the customers and more importantly, between the organization and the customer

Customer engagement is the sum of the ongoing interactions between the customers and more importantly, between the organization and the customer

Customer engagement is the sum of the ongoing interactions between the customers and more importantly, between the organization and the customer

Slider

Different people have different understandings on exactly what is customer engagement but the definition above by far is the most accurate:

This is why promos promising the chance to win a free iPad with no purchase required shouldn’t count towards engagement as there is no interaction involved.

Your customers need to experience your brand and what you have to offer.

Our consultants will customize a full / half day programme to help engage your customers, both internal and external to maximize interaction and create value for them.

Higher Interaction = Higher Recall = Higher Retention

smiling-business-leader-congratulating-colleague_1262-3305
website-rating-feedback-and-review_1325-442
two-content-business-partners-discussing-issue_1262-3663