Mastering Your Protocol Skills

DATE:                19th February 2008 (Tuesday)
VENUE:                BUKIT JALIL GOLF & COUNTRY RESORT
TIME:                9.30am—5.30pm
COURSE FEES:        RM480 per pax only!
                          RM400 per pax (Group discount for two (2) or more participants)
FACILITATOR:         OMAR BIN BABA (Professional Protocol Consultant)

COURSE CONTENT
1.     AN INTRODUCTION TO MALAYSIAN PROCTOCOL PRACTICES
2.     GENERAL PROTOCOL RULES
3.     TERMS OF REFERENCE
4.     AN INTRODUCTION TO ROYAL / FEDERAL / INTERNATIONAL PROTOCOL
5.     FORMS OF GREETING
6.     ARRANGEMENT OF FLAGS & PHOTOGRAPHS
7.     THE DOs AND DON’Ts IN THE PRECENCE OF ROYALTY & DIGNITARIES
8.     ORGANIZING A FUNCTION
9.    ROLE OF USHERETTES
10.  COURT LANGUAGE
11.  AN INTRODUCTION TO INTERNATIONAL PROTOCOL
12.  PRACTICAL SESSIONS ON
              12.1        arrange a guest list provided according to their seniority 
               12.2        prepare a determined seating format
               12.3        make a presentation to the class
               12.4        conduct a role play on how to greet royalty and other VVIP guests


WHO SHOULD ATTEND
• Protocol & etiquette consultants
• Hospitality industry executives
• Corporate professionals who attend function in the business arena domestically or abroad
• Administrative support staff working for international companies, organizations, or academic institutions.
• Special event consultants
• Government protocol officers
• Military and academic personnel
• Individuals who want to become more polished and confident, more savvy and gracious hosts/hostesses

 

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